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AIHA research and industry initiatives

Native AI Hospitality Alliance research and industry initiatives — member survey findings, benchmarks, projects, reports, and white papers conducted independently or in collaboration with industry partners.

Everything AIHA produces on its own or with partners is published free with open access to benefit the hospitality industry.

ResearchJuly 13, 2026byAI Hospitality Alliance

AI Use Cases in Hospitality

An interactive map created to crowsource a comprehensive knowledgebase of AI use cases across hospitality — from revenue management and guest messaging to housekeeping, distribution, and back-office operations — built and expanded by AIHA members.

Explore the map
Hotel technology ecosystem map organized by Guest Experience, Operations, Distribution/Commerce, Revenue Management/BI, and Marketing/Sales
ReportJuly 2, 2026byAI Hospitality Alliance

AIHA Member Survey Report

The AIHA Member Survey Report analyzes 100 responses from hospitality stakeholders about AI priorities, engagement preferences, industry frustrations, and practical opportunities for the AI Hospitality Alliance.

View report
Heatmap of biggest AI hospitality frustrations by stakeholder type
Interactive DiagramApril 30, 2026byAI Hospitality Alliance

Mapping the AI-Driven Hotel Distribution Ecosystem

A layered walkthrough of the AI-driven hotel distribution stack — demand-side assistants and agents, orchestration protocols (MCP, UCP, ACP, A2A), and supply-side hotel systems — with an interactive ecosystem diagram.

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AI-driven hotel distribution ecosystem diagram