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Google's official guide to optimizing for AI search
AI Search Optimization and Digital Marketing18 May 2026byGoogle Search Central

Google's official guide to optimizing for AI search

Google has published its first official guidance on optimizing content for AI search features — and the headline is that traditional SEO fundamentals still do most of the heavy lifting.

The Trust Gap: Why Hospitality Can't Scale AI
AI Strategy14 May 2026byMelissa Jurkoic

The Trust Gap: Why Hospitality Can't Scale AI

Melissa Jurkoic argues hospitality's biggest barrier to AI adoption isn't technology — it's trust. Without trust readiness, even the most mature AI roadmap stalls, and AI risks eroding the very relationships the industry depends on.

Agentic Commerce in Travel: Who Wins, Who Loses and What to Do About It
AI Distribution11 May 2026byMario Gavira

Agentic Commerce in Travel: Who Wins, Who Loses and What to Do About It

Mario Gavira maps every major travel category onto an Agentic Disruption Risk Matrix and finds the picture is more nuanced than the hype suggests: human-led players are safest, the largest cluster sits behind moats of loyalty, unique inventory and bundling, and only a small cohort — second-tier OTAs, low-cost carriers and commodity independent hotels — faces real structural exposure.

Digital Employees Are Already Here
AI Operations29 Apr 2026byIra Vouk

Digital Employees Are Already Here

In a Hospitality Net opinion piece, Ira Vouk argues that the most important AI shift in hospitality is not another chatbot but the rise of embedded digital employees that can execute cross-system workflows inside hotel operations.

MCP Is a Tool, Not the Holy Grail
AI Hotel Distribution28 Apr 2026byAltexSoft

MCP Is a Tool, Not the Holy Grail

In an AltexSoft interview, Ira Vouk argues that MCP can improve hotel AI discoverability and integration, but it will not solve hospitality fragmentation on its own. Adoption, data quality, and merchant-of-record control remain the harder problems.

AI Assistants vs. AI Agents
AI Hospitality Education29 Mar 2026byIra Vouk

AI Assistants vs. AI Agents

A plain-language guide for hoteliers on the difference between AI assistants and AI agents, how to build a first digital employee, and where agentic workflows will matter most in hospitality.

From AI-Ready to AI-Advantaged: What It Takes to Win
AI Strategy20 Mar 2026byMichael Goldrich

From AI-Ready to AI-Advantaged: What It Takes to Win

Most hotels believe they are engaging with AI. Michael Goldrich argues they are experimenting — and that there is a critical difference. True AI advantage requires crossing three simultaneous thresholds: literacy, workflow, and discovery.

Report: World’s Best at AI 2025 Index
AI Hospitality17 Feb 2026byGeri Cupi

Report: World’s Best at AI 2025 Index

A report on which hotel brands and properties are most visible in AI-generated search results across ChatGPT, Google AI, and Perplexity.

Hotel Visibility in the Age of AI
AI Hospitality17 Feb 2026byJean-Claude Morand, Roland Schegg

Hotel Visibility in the Age of AI

A practical white paper on how hotels need clear, consistent, machine-readable data to stay visible as AI assistants reshape travel discovery.

AI in Hospitality: The 2025 Reality and the 2026 Horizon
AI Industry Analysis23 Jan 2026byMichael Goldrich

AI in Hospitality: The 2025 Reality and the 2026 Horizon

78% of hotel chains deploy AI, yet only 7% have a comprehensive AI strategy. Michael Goldrich maps what actually worked in 2025 — voice AI, MCP infrastructure, agentic booking engines — and what the 2026 shift from generative to agentic AI demands.

Making the case for hotels to enable AI crawlability
AI Search Optimization and Digital Marketing21 Jan 2026byMatthew Parsons

Making the case for hotels to enable AI crawlability

Why hotels should stop treating AI crawlers as a nuisance and start seeing crawlability as a direct-booking visibility issue in the age of zero-click search.

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