
AI Industry Analysis23 Jan 2026byMichael Goldrich
AI in Hospitality: The 2025 Reality and the 2026 Horizon
78% of hotel chains deploy AI, yet only 7% have a comprehensive AI strategy. Michael Goldrich maps what actually worked in 2025 — voice AI, MCP infrastructure, agentic booking engines — and what the 2026 shift from generative to agentic AI demands.

